Privacy Policy

1. Overview

Pistil & Prism respects your privacy and is committed to protecting the personal data you share with us. This policy explains what data we collect, why we collect it, and the rights you have concerning your information.

We comply with the Australian Privacy Act (1988) and the General Data Protection Regulation (GDPR) where applicable.

2. Information We Collect

When you use our website or register for our floral workshops, we may collect the following categories of information:

• Identity data such as your name and contact details
• Booking and payment information for our classes and services
• Technical data from cookies, including IP address and browser type
• Communication preferences when you opt into our newsletters

3. How We Use Your Data

Your personal data is used only for legitimate purposes related to our teaching services and customer communication:

• To process and manage your workshop bookings
• To send service-related transactional emails (confirmation, reminders)
• To improve our website functionality and user experience
• To send marketing updates if you have given consent

4. Data Sharing & Storage

We never sell or rent your data to third parties. Data may be shared with carefully selected processors such as payment gateways, email platforms, or analytics providers, but only under data processing agreements.

We retain your data only for as long as necessary to fulfil the purposes described in this policy, usually up to 24 months after your last workshop.

5. Your Rights

Under the GDPR, you have certain rights regarding your personal information, including the right to:

• Access a copy of the data we hold about you
• Request correction of inaccurate information
• Ask for deletion of your data where no legal obligation persists
• Object to processing for marketing purposes

6. Contact Information

For any privacy-related inquiries or to exercise your rights, please reach out to our Data Protection Officer via the contact section of this website.